Do you work with travel agents?
Yes, Aribira works in partnerships with travel agents, paying commission on bookings made. Please email or call us to find out how to work with us.

How do your activities work?
Our adventures, expeditions and activities are designed with flexibility in mind. The routes, destinations, and activities are adapted to take advantage of the seasons and variations of climate conditions in Brazil. They can also be personalized based on the frequency and popularity of the tour. Check our monthly and annual calendar to find out the availability of activities, expeditions and locations served in Rio and throughout Brazil.

Some activities have a required minimum number of participants, depending on the geographical region or activity promoted. All details on each trip or activity can be found on the individual activity’s description page.

How do I book a tour for my client?
We don’t work with online booking at this time. If you are interested in booking an adventure for your client, you can do so by email, fax or telephone.

If you need help finding the right adventure for your client please use our activity/expedition descriptions. It is designed to provide all the information on each Adventure/Activity sponsored by Aribira.
If you already know the adventure you want to book, please send us an email with the following information:
Adventure Name.
Date of adventure.
Number of clients.
Client’s information (full name, date of birth, passport number, passport country of origin, medical or dietary needs and emergency contact information)
Hotel information (if applicable or available).
Special requests.
A deposit fee is required for a booking. The client will be responsible for the payment of the remainder amount until the day before the adventure starts.

If interested in an adventure that is not included on the monthly schedule, send us an email.

How do I "Hold an Option" for my client?
There are two ways to hold an option: email or by phone. Payment is not required and after holding an option you will be provided with a Booking Reference Number and instructions on how to confirm. Options must be confirmed or your client's space will be released.
Adventure Sports & Activities

The client’s space will be held for a period of 72 hours for any option held outside 21 days of the programmed adventure activity.
The client’s space will be held for a period of 48 hours for any option held outside 14 days of the programmed adventure activity.
The client’s space will be held for a period of 24 hours for any option held outside 7 days of the programmed adventure activity.

Expeditions
The client’s space will be held for a period of 72 hours for any option held outside 60 days of the programmed expedition.
The client’s space will be held for a period of 48 hours for any option held outside 30 days of the programmed adventure activity.
The client’s space will be held for a period of 24 hours for any option held outside 21 days of the programmed adventure activity.

How do I confirm after "Holding an Option" for my client?
You can confirm your client's space by phone or email. Please be sure to have the following mandatory client details at hand:
Client’s full name as it appears on their passport;
Passport number, expiration date and country of origin;
Full mailing address;
Date of Birth;
Occupation;
Client’s email;
Emergency contact name, phone number and email;
Details regarding dietary requirements.

Adventures
Options with 21 days notice can be confirmed with a deposit payment of 50% of the total value. The remainder can be paid up to 2 days prior to the adventure.
Options with 14 days notice can be confirmed with a deposit payment of 75% of the total value. The remainder can be paid up to 2 days prior to the adventure.
Options with 7 days or less of notice can only be confirmed with full payment.

Expeditions
Options with 60 days notice can be confirmed with a deposit payment of 50% of the total value. The remainder can also be paid in two equal payments of 25% each, however it must be paid in full 7 days before the expedition start date.
Options with 40 days notice can be confirmed with a deposit payment of 75% of the total value. The remainder 25% must be paid in full 7 days before the expedition start date.
Options with 21 days or less of notice can only be confirmed with full payment.

Can I book and confirm a space for my client without holding an option?
Yes, you can book and confirm anytime. The procedure is the same as “holding an option”.
Does Aribira guarantee the tours to run?
In most cases we guarantee our adventures and expeditions will generally be run on the date scheduled.
Aribira retains the right to cancel the activities, tours, and expeditions based on:
Weather conditions. Severe weather conditions are common in Rio and Brazil, including excessive and substantial rainfall, thunderstorms, mudslides and other conditions. Aribira reserves the right to use sound judgment and its local conditions expertise to determine whether the tour can occur. A tour will not be run if we judge that we cannot provide full safety to our clients.
Required minimum number. Activities with a required minimum number of participants may be postponed by Aribira in case that this minimum requirement has not been met.
Refund or credit will be issued in these instances.


Does my client need insurance?
Health or travel insurances are not required (though extremely recommended) to participate in any activity promoted or sponsored by Aribira or its partners.

Clients with no health insurance should be aware that outdoor adventure activities involve risks, hazards, and dangers that can not be eliminated or reduced. We recommend that all participants obtain a health or travel insurance in case of emergency.

Aribira offers an insurance that covers accidents during our tours

Any other questions?
Please, contact us.